Terms of Service

Effective Date: August 20th, 2025

Company: SumHubs LLC

1. Scope and Application

These Terms of Service govern access to and use of the SumHubs platform, mobile applications, websites, and related services.

These Terms apply to:

• Enterprise Users - Schools, districts, organizations, service providers, and businesses
• End Users - Students, parents, educators, and consumer mobile app users
• Any other individual or entity accessing the Service

2. Definitions

"Service" means The SumHubs platform, mobile applications, websites, software, and related services.

"Enterprise User" means Any organization, school, business, or service provider using the Service under an enterprise, institutional, or commercial account.

"End User" means Any individual accessing the Service, including students, parents, educators, and consumer users.

"User Content" means Any data, materials, text, images, files, or other content submitted, uploaded, or made available by a user through the Service.

"Confidential Information" means Non-public information disclosed in connection with the Service that is designated confidential or would reasonably be understood as confidential.

"Applicable Law" means All laws, regulations, and governmental requirements, including FERPA, COPPA, ADA, GDPR, CCPA, and equivalent international regimes.

3. Acceptance of Terms

Accessing or using the Service constitutes acceptance of these Terms. If you do not agree, you must not use the Service.

4. Eligibility

• Users must be at least 13 years old to create an account
• Children under 13 may use the Service only with verified parental or school consent under COPPA
• Where required by local law (e.g., GDPR), children between ages 13–16 may require parental consent
• Enterprise Users must comply with organizational authorization and applicable procurement processes

5. Accounts and Verification

Users must provide accurate information during registration and maintain the confidentiality of their login credentials. SumHubs reserves the right to require identity verification (including KYC checks) for Enterprise Users, payment processing, or fraud prevention.

6. Fees, Payments, Refunds, and Reserves

Fees

Certain features require paid subscriptions or fees, billed in advance. Fees are non-refundable except as required by Applicable Law.

Taxes

Prices exclude taxes; users are responsible for all applicable taxes.

Refunds & Chargebacks

Enterprise Users are solely responsible for refunds, chargebacks, and related disputes arising from their transactions. SumHubs may withhold payouts, claw back funds, or suspend accounts in the event of fraud, excessive disputes, or chargebacks.

Reserves & Set-Off

SumHubs may establish reserves, delay payouts, or set off amounts owed against future payments if necessary to protect against risk, fraud, or liability.

Negative Balances

Users remain responsible for any negative balances, and SumHubs may pursue recovery, including collection or legal action.

7. Marketplace Conduct and Enforcement

Enterprise Users must act lawfully, honestly, and in good faith. Prohibited conduct includes:

• Fraud, scams, misrepresentation, or unlawful activity
• Misuse of End User data or educational records
• Conduct undermining the safety, trust, or integrity of the Service

SumHubs may investigate, monitor, audit, suspend, or permanently remove accounts at its sole discretion, with or without notice. SumHubs may cooperate with regulators or law enforcement. SumHubs does not endorse or guarantee Enterprise User services.

8. User Content and Intellectual Property

Platform Ownership

All rights, title, and interest in the Service, including software, source code, algorithms, trademarks, designs, and trade secrets, belong exclusively to SumHubs.

User Content

Users retain ownership of their content but grant SumHubs a limited license to host, display, and distribute such content solely to operate the Service.

Restrictions

Users may not:

• Copy, modify, reverse-engineer, or attempt to build a competing platform
• Use the Service to infringe third-party intellectual property rights
• Use the SumHubs name, logo, and associated marks without prior written permission

10. Data Security and Privacy

SumHubs implements industry-standard safeguards, including encryption, role-based access controls, audit logging, and breach notification in compliance with Applicable Law.

Where SumHubs acts as a data processor on behalf of Enterprise Users, processing of personal data shall be governed by a separate Data Processing Addendum (DPA), which is available upon request and forms part of these Terms.

15. DMCA / IP Takedown Policy

SumHubs respects intellectual property rights. If you believe content infringes your copyright, you may submit a written notice to:

Designated Agent

SumHubs LLC – DMCA Complaints

Email: support@sumhubs.com

4351, 1007 N Orange St. 4th Floor, Wilmington, DE, New Castle, US, 19801

Your notice must comply with 17 U.S.C. §512(c)(3). SumHubs may remove or disable access to alleged infringing material and may terminate repeat infringers.

16. Disclaimers of Warranties

The Service is provided "AS IS" and "AS AVAILABLE."

SumHubs disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

17. Limitation of Liability

To the maximum extent permitted by law, SumHubs shall not be liable for indirect, incidental, punitive, or consequential damages, including lost profits, revenues, or data.

The total liability of SumHubs shall not exceed the greater of (a) USD $100, or (b) amounts paid to SumHubs by the user in the twelve (12) months preceding the claim.

19. Dispute Resolution, Arbitration, and Class Action Waiver

• These Terms are governed by the laws of the State of Delaware
• All disputes shall be resolved by binding arbitration under AAA rules in Wilmington, Delaware
• Class Action Waiver: Users may bring claims only in their individual capacity
• Users waive the right to a jury trial

21. Changes to Terms and Termination

SumHubs may update these Terms from time to time. Notice will be provided via email, in-app message, or website posting. Continued use after updates constitutes acceptance.

Users may terminate accounts at any time. SumHubs may suspend or terminate access for violations of these Terms or Applicable Law. Certain provisions (e.g., IP ownership, limitation of liability, indemnification, arbitration) survive termination.

Contact Us

If you have any questions about these Terms of Service, you can contact us:

Email: support@sumhubs.com

Website: sumhubs.com

Address: 4351, 1007 N Orange St. 4th Floor, Wilmington, DE, New Castle, US, 19801